Relevance Engineering is a relatively new concept but companies such as Flax and our partners Open Source Connections have been carrying out relevance engineering for many years. So what is a relevance engineer and what do they do? In this series of blog posts I'll try to explain what I see as aContinue reading
We've spent a lot of time working with clients who recognise that their search engine isn't delivering relevant results to users. Often this is seen as solely a technical problem, which can be resolved simply by changing query parameters or the search engine configuration - but technical teams need clear direction on why a result should or should not appear at a certain position, not just request for general relevance improvements. It's thus important to consider relevance as...Continue reading
Bloomberg kindly hosted the London Lucene/Solr Meetup last night and we were lucky enough to have two excellent speakers for the thirty or so attendees. Kriegler kicked off with a talk about the
Quepid is an innovative tool from our partners Open Source Connections, which allows you to bridge the gap between content owners (who really know what's in your search index and how people might search for it) and search developers (who can tweak the search engine to improve relevance, given some examples of 'good' and 'bad' results for a query). We're increasingly using it in...Continue reading
A series of blogs by Karen Renshaw on improving site search:
A series of blogs by Karen Renshaw on improving site search:
A series of blogs by Karen Renshaw on improving site search:
Find out more about Quepid here.
In this month's Flax Newsletter:
Earlier this year an e-commerce company asked us to look into how they should improve how they tested their website search queries. A relatively simple task you might think - but the company concerned has a turnover of over a billion pounds with at least half of this via digital channels, so measuring how well search works is essential to preserve revenue. Like (I suspect) many others, they were recording the results of thousands of test searches, carried out manually by their s...Continue reading
